Autoresponder

The autoresponder automatically sends a confirmation email to the person who submitted your form.

The autoresponder is available on upgraded workspaces.

Enabling the autoresponder

To enable the autoresponder for a form, navigate to its Settings section and create an autoresponder template.

The template is designed in a visual editor, built in partnership with Postcraft. Add your own copy and imagery, and include a recap of the submitted data.

You can also write the template from your own code, without opening the dashboard at all. See templates in the API reference.

Who receives the autoresponse

Formspark determines the recipient from your form's submission data. The first of the following fields that contains a valid email address is used:

1. _replyto
2. mail
3. email

<input type="email" name="email" />

If the submission contains no valid email address in these fields, no autoresponse is sent.

TIP

The same fields also set the reply-to address of your own notification emails, so a form that supports direct replies already works with the autoresponder.

Replies

Replies to an autoresponse go to your form's first notification recipient, so a submitter who answers the confirmation email reaches you, not Formspark.

Footer and unsubscribe

Every autoresponse includes a footer identifying the form it was sent on behalf of, along with an unsubscribe link. Recipients who unsubscribe stop receiving autoresponses; the footer cannot be removed.

Content policy

Use the autoresponder for transactional confirmations, not for marketing or bulk email.

WARNING

Spam-flagged submissions never trigger an autoresponse.