Email notification settings

To manage your form's email notification settings, navigate to its Settings section.

Recipients

• You can enable/disable email notifications for your workspace's team members.
• You can add guests to send email notifications to people outside your workspace/organization.

Threading

Email threading is on by default, so your mail client groups a form's notifications into one conversation.

Turn it off to receive each submission as a separate email.

Custom templates

You can customize the notification email template of a form.

Templates are designed in a visual editor, built in partnership with Postcraft.

Dynamic values in a template use the Handlebars templating language.

<div style="text-align: left;">
  <strong>New submission:</strong>
  <div style="margin: 16px 0;">
    <strong>First name</strong>:
    {{data.firstName}}
  </div>
  <strong>Last name</strong>:
  {{data.lastName}}
</div>

Custom Handlebars helpers

The following custom Handlebars helpers have been registered for you:

Name	Description	Example usage
capitalize	Capitalizes the first character of a string and lowercases the rest.	{{capitalize "hello world"}} → Hello world
nl2br	Converts newlines in a string into <br> HTML tags, so line breaks display correctly in HTML.	{{nl2br user.comment}} → Line one<br>Line two
pluralize	Returns the singular or plural form of a word based on a count. Optionally accepts a custom plural form.	{{pluralize 1 "item"}} → 1 item {{pluralize 3 "item"}} → 3 items {{pluralize 2 "child" "children"}} → 2 children
sanitizeUrl	Returns the given URL only if it uses a safe scheme (http(s), mailto, tel, a relative path, or an anchor); otherwise returns #. Use it around links built from submitted data so an unsafe value can't render a clickable exploit.	{{sanitizeUrl viewLink}} → https://example.com (or # if unsafe)
stringify	Serializes a value to a JSON string. Supports optional indentation for pretty-printing.	{{stringify data}} → {"name":"Alice","age":30} {{stringify data indent=2}} → pretty-printed JSON
switch / case / default	Block helper for matching a value against multiple cases. Renders the content of the matching case block, or the default block if no case matches.	{{#switch type}}{{#case "a"}}A{{/case}}{{#case "b"}}B{{/case}}{{#default}}Other{{/default}}{{/switch}}
titleCase	Capitalizes the first letter of every word in a string.	{{titleCase "hello world from the team"}} → Hello World From The Team