# Troubleshooting email reception issues
Having problems receiving our emails?
# Check your spam/junk folders
If the mail is in one of these folders, you should open the email and click the "This Is Not Spam" button.
# Add us to your white list/safe sender list
Whitelisting us will make sure that messages from our addresses are always accepted by your email inbox.
Our sending email addresses are:
noreply@formspark.ionotifications@formspark.iosupport@formspark.io