# Troubleshooting email reception issues

Having problems receiving our emails?

## Check your spam/junk folders

If the mail is in one of these folders, you should open the email and click the "This Is Not Spam" button.

## Add us to your white list/safe sender list

Whitelisting us will make sure that messages from our addresses are always accepted by your email inbox.

Our sending email addresses are:

- `autoresponder@formspark.io`
- `noreply@formspark.io`
- `notifications@formspark.io`
- `support@formspark.io`